Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025.

Milos Zlatkovic covers:

• Out of home delivery and cross-border ecommerce
• InPost delivering cross-border
• E-commerce growth in 2025, including very cheap cross-border purchases
• Amazon Haul, Temu and Shein
• Parcel lockers and last mile capacity
• Developing dense out-of-home delivery networks
• Cost of living and cheap delivery
• Best practice in customer delivery notifications

Hugh Cragie Halkett covers:

• Customer convenience in delivery
• Artificial intelligence and delivery services
• Parcel locker adoption in different markets
• Royal Mail deploying parcel lockers in UK
• Pricing mechanisms to encourage parcel locker usage
• Standing out - and not becoming the "carrier of last resort"
• Using technology to gain a competitive advantage