Cathy Morrow Roberson, founder and principal at Logistics Trends and Insights, analyses UPS's recent shift from Amazon to B2B parcels.

• UPS reducing its Amazon volumes by 50%
• Current Amazon volumes and revenue for UPS
• Amazon taking parcel volumes in-house
• Cost in the UPS network
• SurePost and the USPS announcement that discounts would cease
• SurePost pricing and destination regions
• UPS profitable parcels, parcel pricing, and the competition
• Growing emphasis on B2B delivery at UPS, including pharmaceutical and healthcare
• Return to the office edicts and consumer delivery preferences
• Retailers taking control of their own parcel volumes, eg Walmart Spark