Laura Shields and Garrett Byrne from An Post, along with Peter DeSantis from Giro, share how An Post was able to deliver 48% more parcels to more delivery points without increasing the number of hours worked in its last mile delivery network.

• Taking a test-and-learn approach to route optimisation and network design
• Key pressure points for An Post, including falling letter volumes, growth in parcel volumes, and dealing with fixed costs in a competitive market
• Parcel growth trends for An Post
• Implementing change across numerous sites
• Need to keep staff and unions engaged during periods of change
• Creating a fair day's work for workers
• Merging collections and delivery in route optimisation
• Redesigning the last mile to reflect current letter/parcel mix
• Tuning Giro's Georoute solution for different postal operators
• Early buy-in from senior An Post executives
• National Route Design project objectives
• Parcel volumes up 48%, with 8% increase in delivery points, but final mile hours have not increased
• The need to stretch for peak season
• Tips for last mile transformation success

This episode is sponsored by GIRO. GIRO's route optimisation solution GeoRoute has been deployed by some of the world's most advanced postal and parcel networks. For more information about GIRO, visit giro.ca