Part 1 of 2025's end-of-year special features Mark Fallon, President and CEO of the Berkshire Company, and Cathy Morrow Roberson, Founder at Logistics Trends & Insights.

Mark Fallon discusses news from the US postal sector, including:

• The new USPS Postmaster General and his vision for the postal service
• Industry reaction to the new PMG
• Leveraging the USPS post office and last mile networks
• USPS Board of Governors update
• Letter volume trends
• Stakeholder resources

Cathy Morrow Roberson discusses developments in heavy and bulk last mile delivery:

• Trends in outsourcing vs insourcing of delivery
• Value added services
• Case studies of Tractor Supply, Costco, Wayfair
• Big and bulky returns