<p>In this episode, kengon talks with Alan Nance about Experience Level Agreements (XLAs). This is one of those conversations I've wanted to have for quite a while, and I'm stoked to be able to share it with you! :-)</p>

In this episode, kengon talks with Alan Nance about Experience Level Agreements (XLAs). This is one of those conversations I've wanted to have for quite a while, and I'm stoked to be able to share it with you! :-)

Ep 39 — "On XLAs…" — Alan Nance

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

■ Monday: Jeffrey Tefertiller – Service Delivery topics 
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics

Please subscribe and rate wherever you listen to podcasts.

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Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Ep 39 — "On XLAs…" — Alan Nance

Ep 39 — "On XLAs…" — Alan Nance

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