Jakub Rymkiewicz, Market Research Manager at the IPC, shares some key findings from IPC's Cross-Border E-commerce Shopper Survey 2025.

• China's continued dominance in cross-border e-commerce
• Growth of Chinese marketplaces - in particular Temu
• Delivery speed for cross-border orders
• Shrinking delivery times from China
• Moving fulfilment centres closer to the consumer
• EU fees on cross-border orders
• Trends in delivery locations, including out-of-home delivery
• Continuing prevalence of residential delivery in some markets
• What powered growth in parcel locker usage
• Dwell time for out-of-home delivery
• How consumers travel to out-of-home delivery points for parcel collection
• Cross-border returns, including paid returns
• Retailers targeting serial returners
• Sustainable cross-border e-commerce delivery
• Who should fund sustainability in delivery?