Now that Brian and Heather have their future home designs they move forward with choosing a builder for their project.  Rather than choosing someone based on custom home expertise, they focus on finding someone that provided a free estimate and the lowest bid. Will things improve for them or will they be stuck with another costly consequence on their hands?

We speak with owner of Sneller Custom Homes, Matt Sneller, about the factors to consider when choosing a builder, the importance of having a project development process in place, and how essential it is for all the key players to be involved from the start.  We unpack all of the couple's choices in our story and the problems that transpired as a result. Selecting a builder is not simply about selecting the builder that gives you the "best" rate with a free estimate. It is about finding a builder that has earned your trust and acts as an advocate for you, to achieve the best possible outcome within the scope of a well-planned budget.