Many aspects of recruiting have changed significantly over the last two decades, with technology continuing to drive rapid leaps forward in innovation and efficiency. The candidate experience continues to be a conundrum, however, as it hasn't improved or developed at the same pace as other areas of talent acquisition.

So why is this, and how can new and compelling business cases be made to drive a better candidate experience?

My guest this week is Amy Oviedo, Founder and CEO of Recruiting Experiences. Recruiting Experiences provides fractional recruiting support to employers and training for talent acquisition professionals. Amy is a passionate advocate for the candidate experience and the importance of kindness in the recruiting process.

In the interview, we discuss:

• Candidate experience as the backbone of effective recruiting 

• Recruiting fundamentals and the importance of focusing on process

• Automation and simplification

• AI and the future of candidate experience

• Kindness in the context of recruiting

• Building business cases

• The perfect mix between people and technology

• Why a high volume of applications isn't an excuse for a poor candidate experience

• What skills with talent acquisition professionals need in the future

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