A concert pianist-turned-entomologist and bedbug expert, Dr. Gale Ridge is an insect detective. She solves mysteries and helps thousands of perplexed, struggling people with all varieties of bug problems — from bedbugs to agricultural pests to imaginary bugs that infest our consciousness. Dr. Ridge speaks about her sleuthing and how she brokers peace between the humans that walk in her door at the Connecticut Insect Inquiry Office and the tiny segmented animals we’ve learned to fear.