Episode 88 – Using Motivational Interviewing in Crisis Response

He is a long-time member of the Motivational Interviewing Network of Trainers (MINT) and the lead author of the Motivational Interviewing Competency Assessment (MICA), a widely adopted tool for building fidelity in MI practice. Casey’s work centres on translating powerful communication strategies into practical tools that empower people to lead with clarity, connect with purpose, and create lasting change.

Episode index:

0:00 – Episode intro

6:25 – Casey’s introduction and early MI story

10:30 – “How do we help people help people?”

13:45 – Bridging law enforcement with mental health

19:50 – Deescalating the brain with MI

29:15 – Helping police officers respond to people in crisis

34:15 – The five intentions/mindsets: 1) Activation; 2) Guiding; 3) Expressing accurate empathy; 4) Partnership; and 5) Evoking

43:05 – Beyond reflective listening

58:30 – Opening an MI-based clinic

1:03:16 – End of episode

Links and resources:

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