The Application with Allison Turcio

Ep. 89: Student Personas: The Journey Mapping Playbook Colleges Need


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In this episode, Allison talks with Day Kibilds, VP of Strategy at Ologie, and Bridget Campolettano, Executive Director of Communications - Arts and Sciences at Dartmouth College, about the bold journey mapping project that transformed how Amherst College thinks about access, communication, and enrollment strategy. Day and Bridget break down how they uncovered four personas that reveal the emotional and informational barriers students face, and how those insights reshaped real conversations and real materials. They also share the early impact, including record numbers of first generation and rural admits, and offer practical advice for any institution ready to rethink its approach from the student perspective.

Join us as we discuss: 

  • [2:00] How journey mapping uncovered what traditional research missed
  • [11:52] The pain points that most students want schools to solve
  • [19:14] How admissions counselors use the personas in real conversations

To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website, or search for “The Application with Allison Turcio” in your favorite podcast player.


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Connect With Our Host:
Allison Turcio
https://www.linkedin.com/in/allisonturcio/
https://twitter.com/allisonturcio

About The Enrollify Podcast Network:
The Application with Allison Turcio is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.


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The Application with Allison TurcioBy Allison Turcio

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