In the first "what's up with" episdoe, CJ & The Duke cover several reporting concepts, ensuring the story you tell with your ServiceNow data makes you the hero.  Topics include:
- The Unnatural Nature of Process
- Defining Outcomes
- The 5 Intents of Reporting
- The 3 Personas of Reporting
- How Reporting Tools Align To Personas

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

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