CJ & The Duke talk about the ONLY thing that matters to ServiceNow deployments: Outcomes.  In this episode we talk about the nature of outcomes, outcomes as "the great litmus test" of deployment activity, outcomes as the North Star, and how outcomes are your keys to a killer ServiceNow career.

Speaking of outcomes, you ever have a project go live but still nobody was happy about it?  If you focus on organizational change management, you'll keep an eye on the outcomes, and few do it as well as our sponsor, Integrity Pro Consulting.   Check out this partner showcase to learn more.
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.

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