AWS for Software Companies Podcast

Ep059: Business Applications Transforming Industries with Cohere, Epiq and Forcura


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Hear the generative AI journeys of Cohere, Epiq, and Forcura, including their market assessments, use case prioritization, responses to ethical and security considerations, while discussing generative AI's impact on healthcare, legal industries, and business applications.

Topics Include:

  • Panel Introductions by David Cristini
  • Where is Focura at in their AI journey
  • Summary of Epiq’s AI journey to date
  • Cohere’s AI journey to date
  • Where did each company begin and assessing the market opportunities
  • Prioritizing of use cases for Epiq
  • Focura’s quick focus and results with generative AI
  • Simplifying healthcare and improving patient experience with generative AI
  • How do experiments and proof of concepts develop into production?
  • Indicators that Cohere uses to identify customers ready to move fast
  • Usecases that allows Forcura customers to move forward
  • Guidance on engaging the Executive Team – getting Executive alignment
  • How are legal and healthcare customers responding to AI solutions and challenges
  • Changes of priority from customer advisory panels
  • Evolving questions and concerns of functionality and data
  • Some customers reporting AI evaluation is slowing them down
  • Usecases that are easier to start off with to gain trust and traction
  • Dealing with AI concerns of ethics, security and privacy – managing objections
  • Understanding ethics concerns – privacy can often be about where data resides
  • Customers often want “traceability”
  • Accuracy and reducing hallucinations – AI comes with risk, business have to decide on business risk
  • Future facing – what are we excited about?
  • Generative AI is excellent at translation services – ROI is excellent
  • Business applications and social impact of generative AI


Participants:

  • MaryAnn Wofford – VP of Sales, Cohere
  • Paul O'Hagan - Senior Director Product Management – AI Platform, Epiq
  • Annie Mueller Erstling – COO, Forcura
  • David Cristini - Director, ISV Sales North America, AWS


See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

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