AWS for Software Companies Podcast

Ep070: How CyberArk Scaled SaaS Transformation: Insights from CyberArk’s SVP Corporate Finance Nili Serr-Reuven


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This illuminating conversation with CyberArk's SVP of Finance, Nili Serr-Reuven, reveals how the 25-year-old cybersecurity leader successfully transformed from a traditional software company to a SaaS business model in just five quarters - far faster than the industry standard of 2-2.5 years - while maintaining strong margins and customer trust throughout the transition.

Topics Include:

  • Introduction to SaaS transformation challenges and opportunities.
  • Tomaz Perc introduces Nili Serr Reuven from CyberArk.
  • Overview of CyberArk's 25-year history and milestones.
  • Transition from a perpetual model to SaaS.
  • CyberArk's accelerated transformation in just five quarters.
  • Challenges of shifting from product-centric to customer-centric.
  • Importance of market research and peer consultations.
  • Key role of cross-functional collaboration in success.
  • Explanation of "swallowing the fish" in SaaS.
  • Managing short-term revenue drops during SaaS transformation.
  • CyberArk's 70% SaaS revenue share post-transformation.
  • Impact of global economic challenges on business strategy.
  • CyberArk's robust demand for identity security solutions.
  • Strategic leadership's role in transformation execution.
  • CyberArk's disciplined financial planning during uncertainty.
  • Establishing KPIs like ARR and customer satisfaction.
  • Managing rising cloud costs with FinOps practices.
  • CyberArk's approach to pricing and packaging SaaS solutions.
  • Leveraging acquisitions to speed up SaaS capabilities.
  • Impact of transformation on CyberArk's finance department.
  • Evolution of finance roles to support SaaS growth.
  • Communication with investors during transformative periods.
  • The importance of cultural shifts in transformation success.
  • Continuous learning, transparency, and collaboration as cornerstones.
  • Advice for future SaaS leaders: plan, communicate, adapt.


Participants:

  • Nili Serr Reuven – SVP Corporate Finance, CyberArk
  • Tomaz Perc – SaaS Business Lead, Amazon Web Services


See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

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