AWS for Software Companies Podcast

Ep079: AI, Innovation, and the Enterprise: Box's Journey with AWS


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Box's Chief Product Officer Diego Dugatkin discusses how the enterprise content management platform is leveraging AI through partnerships with AWS Bedrock and continuing to innovate for their customers.

Topics Include:

  • Introduction of Diego Dugatkin as Box's Chief Product Officer
  • Box provides cloud content management for enterprise customers
  • Focus on Intelligent Content Management
  • Box serves 115,000 customers including 70% of Fortune 500
  • Company manages approximately one exabyte of enterprise data
  • Box expanding product portfolio to offer more customer value
  • Partnership with AWS Bedrock for AI implementation announced
  • Collaboration with Anthropic for LLM technology integration
  • Box offers neutral approach letting customers choose preferred LLMs
  • Common misconceptions about generative AI capabilities and limitations
  • Generative AI helps accelerate contract analysis and classification processes
  • Box Hubs enables content curation and multi-document queries
  • Success measured through hub creation and query accuracy metrics
  • Long-term AWS partnership continues expanding with new technologies
  • Amazon is major Box customer while Box uses AWS
  • API integration important for third-party developer implementations
  • AI development exceeding speed expectations in efficiency improvements
  • Challenges remain in defining AI agent roles and capabilities
  • Content strategy crucial for deploying intelligent content management
  • Companies must prepare for AI agents in workplace
  • Flexibility in tech stack recommended over single-vendor approach
  • Next 12-24 months will see accelerated industry changes
  • Box maintains innovative culture through intrapreneurship approach
  • Company regularly hosts internal and external hackathons
  • Focus on maintaining integrated platform while acquiring companies
  • Partnership between Box and AWS continues growing stronger


Participants:

  • Diego Dugatkin – Chief Product Officer, Box


See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

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