AWS for Software Companies Podcast

Ep089: Enterprise AI at Scale: Box's Approach to Secure Content Intelligence


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Yashodha Bhavnani, Head of AI at Box, reveals Box's vision for intelligent content management that transforms unstructured data into actionable insights.

Topics Include:

  • Yashodha Bhavnani leads AI products at Box.
  • Box's mission: power how the world works together.
  • Box serves customers globally across various industries.
  • Works with majority of Fortune 500 companies.
  • AI agents will join workforce for repetitive tasks.
  • Workflows like hiring will become easily automated with AI.
  • Content will work for users, not vice versa.
  • Customers demand better experiences with generative AI.
  • Box calls this shift "intelligent content management."
  • 90% of enterprise content is unstructured data.
  • AI thrives on unstructured data.
  • Current content systems are unproductive and unsecured.
  • AI can generate insights from scattered company knowledge.
  • AI extracts metadata automatically from documents like contracts.
  • Automated workflows triggered by AI-extracted data.
  • Box provides enterprise-grade AI connected to your content.
  • AI follows same permissions as the content itself.
  • Customer data never used to train AI models.
  • AI helps classify sensitive data to prevent leaks.
  • Box offers choice of AI models to customers.
  • AI is seamlessly connected with customer content.
  • Administrators control AI deployment across their organization.
  • Partnership with AWS Bedrock brings frontier models to Box.
  • Box supports customers using their own custom models.
  • Box preparing for AI agents to join workforce.
  • Introduced "AI Units" for flexible pricing.
  • Basic AI included free with Business Plus tiers.
  • Both horizontal and vertical multi-agent architectures planned.
  • Working toward agent-to-agent communication protocols.


Participants:

  • Yashodha Bhavnani - VP of Product Management, AI products, Box


See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

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