AWS for Software Companies Podcast

Ep101: Beyond Chat - How Asana and Amazon Q Are Embedding AI Into Enterprise Workflows


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Victoria Chin of Asana and Michael Horn of AWS demonstrate how Amazon Q integrates with Asana to enable AI-powered workflows while dramatically reducing manual work and improving cross-functional collaboration.

Topics Include:

  • Victoria Chin introduces herself as Asana's CPO Chief of Staff
  • Michael Horn from AWS discusses customer feedback on generative AI
  • AI agents limited by quality of data pulled into them
  • Amazon Q Business created to analyze information and take action
  • Hundreds of customers using Q Business across various industries daily
  • AWS hosts most business applications, ideal for AI journey
  • Amazon Q has most built-in, managed, secure data connectors available
  • Q Index creates comprehensive, accessible index of all company data
  • Security permissions automatically pulled in, no manual configuration needed
  • Supports both structured and unstructured data from multiple sources
  • Victoria returns to discuss Asana's integration with Q Index
  • Billions invested in integrations, but usage still lags behind
  • Teams switch between apps 1000 times daily, missing connections
  • Root problem: no reliable way to track who/what/when/why
  • Content platforms store work but don't manage or coordinate
  • Asana bridges content and communication for effective teamwork scaling
  • AI disrupting software, but questions remain about real value
  • Software must provide structured framework to guide LLMs effectively
  • AI needs data AND structure to separate signal from noise
  • Asana Work Graph maps how work actually gets done organizationally
  • Work Graph visualized as interconnected data, not rows and columns
  • Most strategic work is cross-functional, requiring multiple teams collaborating
  • Traditional integrations require manual setup and knowing when to use
  • Q Index gives Asana access to 40+ different data connectors
  • Users can ask questions, get answers with cross-application context
  • AI Studio enables no-code building of workflows with AI agents
  • Product launch example shows intake, planning, execution, and reporting stages
  • AI can surface relevant documents, research, and updates automatically
  • Chat is tip of iceberg; real power comes from embedded workflows
  • Integration evolves from feature-level to AI-powered product-level connections


Participants:

  • Victoria J. Chin – Chief of Staff / Product Strategy, AI, Asana
  • Michael Horn – Principal Head of Business Development – Artificial Intelligence & Machine Learning, AWS


See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

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