Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

Ep154 Leading a Peak Industry Association, with CEO, Ken Griffin


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Ken Griffin is CEO of Australian Primary Healthcare Nurses Association (APNA), the national peak body for Primary Healthcare Nurses, Australia. Ken is driving double-digit growth, leading advocacy and improving operations.


In this episode, Ken explains how to:


  • grow membership in a not-for-profit
  • advocate for industry change
  • lead a remote workforce
  • foster a culture of positive disruption.

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    Soundbites:


    [2:36] Shifting the Not-for-Profit Mindset


    Operating as a peak organization with authority rather than relying on traditional fundraising.


    [4:09] Advocacy in Action


    Key issues tackled through advocacy and how policy changes impact the industry.


    [4:17] Influencing National Health Policy


    The role in major government initiatives like the Strengthening Medicare Task Force.


    [5:44] Managing a Remote Workforce


    The shift from hiring locally to a national best-candidate policy.


    [6:04] Building a High-Engagement Remote Team


    Ensuring equal participation, fostering culture, and maintaining team connection.


    [9:49] Fostering Friendly Competition


    Using fun initiatives like the 10,000 Step Challenge to keep teams engaged.


    [10:19] Scaling the Organization


    Growth from 19 to 65 employees and the changes that supported expansion.


    [10:51] Redefining Member Events


    Transforming a traditional conference into a high-energy Festival of Nursing.


    [12:50] The Power of Purpose and Culture


    How focusing on purpose leads to better engagement and results.


    [13:17] Creating a Culture of Positive Disruption


    Embedding innovation and bold thinking into everyday operations.


    [15:52] Values That Drive Success


    The three core values:

    1. Positive Disruption
    2. Pursue Excellence
    3. Better Together

    4. [17:12] Fostering Collaboration in Healthcare


      Bringing together 60 healthcare leaders to drive industry-wide change.


      [17:46] Strategic Plans for the Future


      Investing in a fund for health disruption and AI-driven member solutions.


      [19:25] Leadership Advice for CEOs


      The importance of common language and alignment in maintaining culture.


      [20:49] Enhancing Member Engagement


      Balancing online and offline interactions to support busy professionals.


      [22:06] Closing Thoughts


      Final insights on leadership, culture, and making an industry-wide impact.


      About Ken Griffin


      Contact:

      Australian Primary Health Care Nurses Association: https://www.apna.asn.au/

      LinkedIn: https://www.linkedin.com/in/ken-griffin-71495a/



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