“The last thing in the world I was expecting was the guy that was coming to see about solar panels was going to [...] get me help that I probably wouldn't have asked for”.

This is the story of Angela Bentley, and how a solar survey led to life-changing support thanks to Octopus Energy's dedicated team of social workers.

Sit down with Russell Goldsmith, Katie Orme, Abbie Juffs, and Angela, and hear how one engineer opened up a world of support to a customer in need.

When asked how her life has changed, Angela replies: "I'm visible".