Have you ever been upset because someone didn't live up to your expectations? Sure you have!

Marcia talks with Expectations Expert Ben Winter.  He has created an entire business about learning the skills to manage them so that you no longer get upset. By learning how you respond can help you improve relationships both personal & business.

Ben has a great infographic that helps you navigate your response that should be posted everywhere: www.HavingExpectations.com *********

Marcia has 6 great tips to help you survive & thrive in any environment at www.FAILProofBiz.com

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