In this podcast episode, we bring on Bob Hobbi,  President and CEO of ServiceElements. We discuss the value of professional development and training in organizations.

Bob Hobbi is President and CEO of ServiceElements, and has over 35 years’ experience in the aerospace and business and general aviation industry. Bob held various executive positions at FlightSafety International, until he was recruited by Honeywell to be Director of the Aerospace Academy, responsible for training thousands of aviation professionals from all sectors of the industry. Bob later joined MedAire in the role of Vice President and General Manager for all business aviation activities.

In 2003, out of sheer passion for the industry, Bob launched ServiceElements International Inc. to develop people and solve challenges in the business and general aviation industry. ServiceElements has grown into an industry icon addressing topics such as Service Culture, Leadership, Teamwork, Communications, Human Factors and Organizational Development.

Bob has held executive positions on several boards including the Arizona Business Aviation Association, the NBAA Business Aviation Management Committee, and 9 years on the Scottsdale Airport Commission. Additionally, he is the co-author of Building a Service Culture (Information Age Publishing, 2008), has published numerous articles on workforce development, and is a frequent keynote speaker at business aviation industry events.

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