Kate Baier, Executive Director in the Office of Residential Life and Student Housing at NYU, is responsible for the overall administration and operation of NYU's 22 residence halls and two graduate living communities, home to approximately 12,000 undergraduate and graduate students during the academic year and summer session. Kate discusses how the Office of Residential Life and Student Housing serves NYU students as well as the services that are provided, paying close attention to incoming first-year students who might be away from home for the first time.