Celebrating 100 Episodes of the Value Capture Podcast

Top 10 Conversations That Shaped How We Think About Healthcare Excellence

One hundred episodes. Hundreds of leaders. Thousands of moments that challenged how we think about leadership, systems, and what’s truly possible in healthcare.

To celebrate the 100th episode of the Value Capture Podcast, we’re highlighting our Top 10 most impactful podcast episodes—conversations that resonated deeply with listeners and sparked meaningful change in organizations across the country.

These episodes explore what it really takes to move from chaos to clarity, from heroics to systems, and from good intentions to sustainable results. You’ll hear from courageous leaders, frontline thinkers, and operational excellence practitioners who are reimagining healthcare by asking better questions and building better systems.

Whether you’ve been with us since episode one or you’re just discovering the podcast, this collection captures the heart of what we believe: better is possible and it starts with how we lead and how we work together.

Thank you for listening, reflecting, and leading alongside us. Here’s to the next 100.

Top 10 Value Capture Podcast Episodes:

(Counting down from #10)

Ken Segel on Zero Harm and Theoretical Limits
Published: June 1, 2020 · 382 Streams/Views
👉 Read / Listen

Tony Milian on Preoccupation with Failure
Published: May 18, 2020 · 385 Streams/Views
👉 Read / Listen

Bill O’Rourke on Using Paul O’Neill’s Playbook
Published: June 15, 2020 · 387 Streams/Views
👉 Read / Listen

Leading With Safety: Leah Binder and Dr. Rick Shannon
Published: July 25, 2022 · 392 Streams/Views
👉 Read / Listen

Geoff Webster on the Meaning of Habitual Excellence
Published: June 8, 2020 · 395 Streams/Views
👉 Read / Listen

Sandra Geiger on Strategy Development and Deployment
Published: January 17, 2022 · 421 Streams/Views
👉 Read / Listen

Understanding Moral Injury in Healthcare with Wendy Dean, MD
Published: February 8, 2023 · 444 Streams/Views
👉 Read / Listen

Dr. Lisa Yerian on Patients First at Cleveland Clinic
Published: June 22, 2020 · 450 Streams/Views
👉 Read / Listen

John Collodora on Sensitivity to Operations
👉 Read / Listen

HSS CEO Lou Shapiro on Culture as Strategy
Published: November 2, 2022 · 899 Streams/Views
👉 Read / Listen

🎧 Top 10 Value Capture Podcast Episodes🔟 Ken Segel on Zero Harm and Theoretical Limits9️⃣ Tony Milian on “Preoccupation with Failure”8️⃣ Bill O’Rourke on Using Paul O’Neill’s Playbook7️⃣ Leading With Safety: Leah Binder and Dr. Rick Shannon6️⃣ Geoff Webster on the Meaning of Habitual Excellence5️⃣ Sandra Geiger on Strategy Development and Deployment4️⃣ Understanding Moral Injury in Healthcare with Wendy Dean, MD3️⃣ Dr. Lisa Yerian on Patients First at Cleveland Clinic2️⃣ John Collodora on Sensitivity to Operations (High Reliability)1️⃣ HSS CEO Lou Shapiro on Culture as Strategy