What makes a great leader?

Confidence? Humility? Empathy? Curiosity?

We’re celebrating Episode 1,000 by speaking with great franchise leaders Susan Beth, Mary Thompson, Richard Snow, Gigi Schweikert, Carl Udler, Jerry Akers, and Michael McFall.

They share traits of a great leader, stories of leaders who made an impact on them, and how they’re mentoring the next generation of leaders.