<p>In this Episode, kengon starts a discussion with John Kleist around the value of SFIA (Skills Framework for the Information Age) to organizations, managers, and employees alike</p>

In this Episode, kengon starts a discussion with John Kleist around the value of SFIA (Skills Framework for the Information Age) to organizations, managers, and employees alike

Episode 11 - SFIA, Part 1

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

■ Monday: Jeffrey Tefertiller – Service Delivery topics 
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics

Please subscribe and rate wherever you listen to podcasts.

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Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Episode 11 - SFIA, Part 1

Episode 11 - SFIA, Part 1

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