The Hard Truth About B2B eCommerce

Episode 111: Paul Vragel, Manufacturing Productivity Expert


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Paul Vragel has worked in manufacturing his entire career.  He founded 4aBetterBusiness 25+ years ago, to assist management teams and employees of manufacturing companies to radically improve their efficiency. By allowing the employees and experts on the ground floor to improve processes, teams can rapidly solve problems. We cover four key elements Paul uses to collaboratively resolve these & other issues: 1) Eliminate fear. 2) Acknowledge that employees are the world’s experts at knowing what they do every day. 3) Quickly capture & visually document the actual processes and interactions across the company (often different than what’s documented or expected). 4) As issues emerge, engage employees and implement change immediately, as practical.

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The Hard Truth About B2B eCommerceBy Isaiah Bollinger

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