Every business has processes and metrics that can be streamlined and improved. Ankit Patel calls these aspects of the business leverage points. Ankit is the founder of a company named My Business Care Team, which provides business process outsourcing services to optometry clinics. He also runs and manages multiple optometry clinics in the Atlanta area. In this episode, Ankit helps us understand how to define where our business currently stands, how to look at our metrics, where we can make changes to improve how we run our clinics, and how to get the right people in the right seats.

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