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Welcome to the Reel Turf Techs Podcast, Episode 163.

Today we’re talking with TJ Vollmar, Equipment Manager at Desert Mountain Club in Scottsdale, Arizona. Desert Mountain is a massive private facility with 126 holes of golf spread across 8,500 acres. TJ oversees an operation that includes 13 technicians working out of five shops, with room to grow to 15, supporting a fleet that’s primarily John Deere equipment.

TJ shares how he found his way into the turf industry after starting out in automotive work in southwest Florida. A connection through his superintendent father-in-law helped open the door to the golf side, and from there he built a career that eventually led him to one of the largest club operations in the country.

They talk about why it’s important for technicians to spend time actually operating the equipment they work on, how that experience changes the way you diagnose and maintain machines, and the importance of communicating confidently as the technical expert. TJ also discusses the realities of managing people across multiple shops, building trust with your team, and continuing to grow as a leader.

The conversation touches on finding balance outside the shop through family time and exploring Arizona, the mentors who shaped TJ’s career, and the value of networking and visiting other facilities to see how different operations run. TJ also shares a practical troubleshooting tip involving Toro Cool Tops and no-crank issues caused by corroded power connections.

It’s a wide-ranging conversation about career growth, taking chances on new opportunities, and continuing to push yourself through certifications, education, and learning from others in the industry.

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