In this episode, Joe Hsy shares his approach to leading with innovation while balancing the benefits and risks of emerging tech—especially AI and data privacy. From scaling teams without micromanaging to aligning technology with real business value, Joe offers thoughtful insights for every tech leader.

Key takeaways:

- Ethical use of data and building trust

- Balancing AI’s potential with its risks

- Leading without micromanaging

- Using tech to enhance in-location customer experiences

Our Guest: Joe Hsy

LinkedIn: https://www.linkedin.com/in/joehsy/

Website: https://inbound.raydiant.com/

Intro and background music: Craig MacArthur - Power Shutoff (www.youtube.com/watch?v=x74iB_jtauw)