What We Cover In This Episode: 

• What the transfer of trust is all about in the sales process [2:46]

• Ways to ensure you are able to relay customer information to the instructor [6:56]

• Thoughts on perfecting “prescriptions” in the studio [10:52]

• Tools to prepare for the three biggest objections most often faced in the sales process [17:33]

• How Chris found his way in the fitness industry and where he says that his passion comes from [27:12]

Quotes:

“In that transfer of trust, it is really important that the person who initially gathers the information is reiterating what the prospective client said.” [Chris, 6:42]

“Nobody likes the word 'sales.’ Nobody wants to do sales, but if you're just having a conversation, I think it takes the element of pressure off of it and you're really just learning about someone else.” [10:37]

“Identify what is the specific thing that is holding them back, so that while you may let them go to think about it, you know what you have to do to overcome that in your next conversation.” [Chris, 20:39]

LINKS:   

Book a Call with The Sales Arms! 

Website, Instagram & LinkedIn

Chris’ Personal Instagram

Episode 197: Industry Tea with The Sales Arms - IN STUDIO SALES PROCESS (PART 1)

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