Busy doesn’t always mean productive—and that’s where many shop owners get stuck.

In this episode of Just ONE Thing, Rick White breaks down why shop owners and managers feel overwhelmed, reactive, and exhausted despite working nonstop. The issue isn’t effort. It’s intent. When you start with action instead of intent, you create motion without direction—and that leads to chaos, not progress.

Rick explains the difference between reacting and leading, why doing more isn’t the answer, and how clear intent creates better decisions, stronger teams, and real momentum. You’ll also learn how intent removes you as the bottleneck and turns your team into problem-solvers instead of dependents.

👉 Listen to the full episode of Just ONE Thing to learn how intent can change everything for shop owners and their teams.