Practice Acceleration Podcast

Episode 264: Here's How To Effectively Avoid The Headache Of Client Cancellations


Listen Later

Patient cancelling appointments is a frustrating reality for all medical practices. Cancellations often happen at the last minute, resulting in lost revenue for the practice and wasted time for both staff and patients.

In addition, cancellations can have a negative impact on the morale of your staff and other patients who are waiting for an appointment. This is because when one patient cancels, it often means that another patient will have to wait longer for an appointment.

But how do you reduce the number of cancellations at your medical practice? Is that even possible? Yes, in fact, there are a number of things you can do to reduce patient cancellations and no-shows.

Today we are going to take you behind the scenes of a training session that we covered in our Facebook group The Practice Owners Inner Circle.

In this episode, we talk about how you can reduce cancellations and generate more income. Cancellations happen for a variety of reasons, and some of those reasons are out of your control. But this doesn't mean that you can't do anything about it.

In this episode of the Practice Acceleration Podcast you'll learn:

  • How to write a fair and effective cancellation policy
  • Guidelines to enforce a cancellation policy without conflict
  • Tips to turn cancellations into rebooked appointments

Few things are more frustrating for a business than wasted time and effort. Unfortunately, this is an all-too-common occurrence in the world of healthcare. In fact, cancellations account for billions of dollars in lost revenue each year. Listen to this episode now to learn how to lessen cancellations.

If you haven't listened to our previous episode about the hot seat session with Ross and Sophia, go back and check out Episode 263.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

If you're looking for ways to grow your healthcare practice even faster, join our free Facebook group Practice Owners Inner Circle.

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

...more
View all episodesView all episodes
Download on the App Store

Practice Acceleration PodcastBy Tristan Bond

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

13 ratings


More shows like Practice Acceleration Podcast

View all
The Ramsey Show by Ramsey Network

The Ramsey Show

38,988 Listeners

Physio Edge podcast with David Pope by David Pope

Physio Edge podcast with David Pope

120 Listeners

The Rich Roll Podcast by Rich Roll

The Rich Roll Podcast

11,860 Listeners

Hamish & Andy by LiSTNR

Hamish & Andy

1,073 Listeners

The Property Couch by Bryce Holdaway & Ben Kingsley

The Property Couch

49 Listeners

No Filter by Mamamia Podcasts

No Filter

578 Listeners

The Martell Method w/ Dan Martell by Dan Martell

The Martell Method w/ Dan Martell

571 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,461 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,349 Listeners

Investopoly by Stuart Wemyss

Investopoly

13 Listeners

Property Investment, Success & Money | The Michael Yardney Podcast by Michael Yardney; Australia's authority in wealth creation thru property

Property Investment, Success & Money | The Michael Yardney Podcast

22 Listeners

Physio Network by Physio Network

Physio Network

33 Listeners

We Don't Have Time For This by Gemma Peanut & Kate Reeves

We Don't Have Time For This

77 Listeners

Build with Leila Hormozi by Leila Hormozi

Build with Leila Hormozi

943 Listeners

Scouting Australia Podcast by Australian Property Scout

Scouting Australia Podcast

7 Listeners