Ask Noah Show

Episode 299: Providing Open Source Support

Listen Later

How do you provide open source support to business who use FOSS in production? If you're using FOSS in production you need support. Noah and Steve dig into what it takes and how companies use supported FOSS software.

-- During The Show --
01:30 Remote Desktop Tool - Aaron
  • DW Service
    • Can't self host
    • Wouldn't use
    • All remote access software is a backdoor
    • RustDesk
    • RPort
    • Simple Help
      • Not open source
        • 06:00 Home Router? - Howard
        • Fiber Micro Node
        • Purchase/Build a server with SFP
        • Mind Drip Media Link
          • 09:00 Migrating OS drive? - Lucas
          • Install and Rsync Data
          • Computers should be cattle
          • Ansible
          • Seafile
          • Clonezilla
            • Block Size
            • Corruption
              • 14:00 Update Machines on Lan - Charlie
              • Don't run a local repo
              • Apt-Cacher NG
              • Mount NFS Share
                • 19:50 CloudFlare and Ep 297 - Jeremy
                21:20 More Cloudflare Feedback - Tiny
                24:15 Gadget of the Week
                • Marlin Firmware
                • Prusa3D
                • Cura
                • OctoPrint
                • FreeCAD
                • Blender
                • OctoPrint Home Asstant Integration
                • Creality Printers rival "commercial"
                • Creality more "tinker" friendly
                  • 32:50 Supporting Open Source
                  • Different types of clients
                  • Flowcharts and escalation
                  • Open Source doesn't always have a clear escalation path
                  • Projects that offer hosting preferred
                    • Bitwarden
                    • NextCloud
                    • Element/Matrix
                    • Red Hat
                    • 45 Drives
                    • IX Systems
                    • Netgate
                    • Signing up for these services helps support open source development
                    • Open Source Solution
                      • Resolved in less than 60 min
                      • Patch Applied in less than 24 hours
                      • Code pushed to upstream in about a week
                      • Rising tides lift all boats
                      • Closed Source Solution
                        • Contacted provider
                        • Still waiting for a response
                        • Open Source allows for a better customer experience
                        • Corporations use open source to avoid lock in
                        • Shift in public perception
                        • Ansible is great
                        • Containers and Modularity comes at a price
                          • -- The Extra Credit Section --

                          For links to the articles and material referenced in this week's episode check out this week's page from our podcast dashboard!

                          This Episode's Podcast Dashboard

                          Phone Systems for Ask Noah provided by Voxtelesys

                          Join us in our dedicated chatroom #GeekLab:linuxdelta.com on Matrix

                          -- Stay In Touch --

                          Find all the resources for this show on the Ask Noah Dashboard

                          Ask Noah Dashboard

                          Need more help than a radio show can offer? Altispeed provides commercial IT services and they’re excited to offer you a great deal for listening to the Ask Noah Show. Call today and ask about the discount for listeners of the Ask Noah Show!

                          Altispeed Technologies

                          Contact Noah

                          live [at] asknoahshow.com

                          -- Twitter --

                          • Noah - Kernellinux
                          • Ask Noah Show
                          • Altispeed Technologies

                            • Support Ask Noah Show

                            ...more
                            View all episodesView all episodes
                            Download on the App Store
                            Ask Noah ShowBy Noah J. Chelliah
                            • 4.6
                            • 4.6
                            • 4.6
                            • 4.6
                            • 4.6

                            4.6

                            38 ratings

                            More shows like Ask Noah Show

                            View all
                            Security Now (Audio) by TWiT

                            Security Now (Audio)

                            1,976 Listeners

                            Windows Weekly (Audio) by TWiT

                            Windows Weekly (Audio)

                            870 Listeners

                            Intelligent Machines (Audio) by TWiT

                            Intelligent Machines (Audio)

                            734 Listeners

                            The Changelog: Software Development, Open Source by Changelog Media

                            The Changelog: Software Development, Open Source

                            284 Listeners

                            The Vergecast by The Verge

                            The Vergecast

                            3,667 Listeners

                            Mac Power Users by Relay

                            Mac Power Users

                            1,287 Listeners

                            Coder Radio by The Mad Botter

                            Coder Radio

                            152 Listeners

                            LINUX Unplugged by Jupiter Broadcasting

                            LINUX Unplugged

                            265 Listeners

                            Late Night Linux by The Late Night Linux Family

                            Late Night Linux

                            154 Listeners

                            Destination Linux by TuxDigital Network

                            Destination Linux

                            88 Listeners

                            Home Assistant Podcast by HK Media

                            Home Assistant Podcast

                            65 Listeners

                            Self-Hosted by Jupiter Broadcasting

                            Self-Hosted

                            135 Listeners

                            Linux Out Loud by TuxDigital Network

                            Linux Out Loud

                            20 Listeners

                            2.5 Admins by The Late Night Linux Family

                            2.5 Admins

                            92 Listeners

                            Linux Matters by Linux Matters

                            Linux Matters

                            20 Listeners