4:45 – Kiki explains how she began on her path to animal training.

11:45 – Shelley asks more about the online Masters program that Kiki chose to complete and her experience.

18:25 – Kiki shares a recent training related challenge and what she learned from it. 

35:55 – Kiki shares another training experience with which she was particularly proud of counter conditioning a behaviour using a slightly unique approach where the dog was in control of when the counter conditioning would begin.

41:25 – Kiki shares a recent referral case with a dog that had some severe sound sensitivity responses to a number of different noises and how she worked through it with the owners.