What We Cover In This Episode:

• Why standardizing the way instructors request time off is a key strategy for a smooth season [4:08]

• The reasons that building a reliable sub pool in advance of the season is an effective strategy to focus on [5:28]

• Why it's essential to over-communicate schedule changes [9:14]

• How to streamline communication and substitutions utilizing specific software [9:44]

• The benefits you'll see by proactively managing time off and requiring instructors to submit requests well in advance [12:13]

• What you can do to incentivize last-minute coverage [17:47]

• Why you should have a flexible format for classes for those times when you can't find a sub [20:50]

• Tips for preventing instructor burnout by balancing the workload among your substitute instructors [21:15]

Quotes:

"I just don't want to be bogged down on a weekly basis. So who are those members that are there consistently, that are a big part of the community, and that are qualified to teach? [Nick, 5:54]

"I always think that's a great idea, having a pool of subs at all times, but I feel like this is something that I'm pretty sure Net Gym software will automate for you. Even if you're not using Net Gym, it's a great idea to have some sort of blocking system." [Megan, 6:55]

"You might have your core people that you do rely on to cover subs, and that could be your core people in a sub pool or it could be your core lead instructors that are treating this more like a career and not just a part time gig." [Nick, 21:26]

LINKS:

Episode 304: No-Show & Late Cancel Policies That Actually Work

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