fitSpot Guru

Episode 336: The Retention Problems Studio Owners Don't Expect


Listen Later

What We Cover In This Episode:

  • Why new members disappear after the first month and how to fix your habit formation strategy [5:55]

  • What's really happening when members say that they genuinely love your classes but still fail to make them a part of their lifestyle [9:57]

  • How to begin moving members from "occasional decisions" to predictable routines using human connection [12:16]

  • The truth about community events and why you should never charge your members for them [13:47]

  • The biggest mistakes owners make with retention and the danger of neglecting the "In Real Life" onboarding moment [18:05]

Quotes:

"The first 30 days are where habits form. If a new member doesn't establish a consistent attendance pattern early, the likelihood of long-term retention drops significantly." [Nick, 6:17]

"Retention is less about how much someone likes the workout and more about whether it becomes a part of their lifestyle. So, studios that build strong attendance habits tend to see stronger retention." [Nick, 10:22]

"So just know that if you're not building that community, if you are not making attempts at proper retention and proper feel-good vibes when you are in the studio, especially if you don't have that much competition, when [the time] comes and it will come, they are out like I was." [Megan, 20:39]

LINKS:

Book a Call with the fitDEGREE Team

Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers

Visit the fitDEGREE Knowledge Base

Send Megan Your Playlist or Discuss the Podcast Here!

fitDEGREE's Business Portal

[email protected]

https://www.instagram.com/fitdegree/

​​https://www.instagram.com/fitspot_guru/

https://www.fitdegree.com/blog

https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q

https://www.tiktok.com/@megan_fitdegree

...more
View all episodesView all episodes
Download on the App Store

fitSpot GuruBy fitDEGREE

  • 5
  • 5
  • 5
  • 5
  • 5

5

19 ratings


More shows like fitSpot Guru

View all
Dateline NBC by NBC News

Dateline NBC

47,765 Listeners

The Friday Society by Alexa Cawley

The Friday Society

88 Listeners