In our words:

I see something that needs to change

I know where we need to change

I think about the timing of the change

I recognize why this change will be hard

I enlist people who share my heart

I address the "elephants in the room" lovingly but firmly

I acknowledge failure is an option, but so is success.

I stay the course long enough to gain a clear picture of the results

- 8 step E-book

 

See the writing of Tod Bolsinger

 

See Dan Heath