In this episode of The Canine Paradigm, Pat asks Glenn about travelling around Australia to work with Pet Resorts Australia teams on the floor. The focus is showing staff how to read dog behaviour in real time, so social boarding and daycare stay safe, structured, and enjoyable. We discuss how to set sessions up well, how to brief simple rules, and how to notice the early signs that a group needs a reset.

We cover practical ideas staff can apply immediately. For example, start with a calm entry, match energy levels, and use short check-ins to keep arousal steady. Then, read the small signals that precede problems, such as fixed stares, speeding up, stillness, or crowding. If you see them, you can redirect, split, or take a short break before tension grows. Finally, record what mattered so the next shift benefits from the same clarity.

It is a straightforward conversation about staff confidence, safer choices, and keeping the experience good for dogs and people.

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