Episode 38: How to Have a Critical Conversation

with special guest Luke Heirendt

 

Why have these kinds of conversations?

Help the person get better

Help the Church bet better

illustration: Seahawks have “Tell the Truth Mondays”

Truth: It’s hard to see what we need to change in the mirror…if we could see it, we would have already changed it!

 

7 Keys in Critical conversations

Build trust with your team.

Lay groundwork for hones feedback.

Let a person know you are going to have a tough conversation with them.

Be loving and not harsh.

Connect the complaint to the cause

Connect your solution to their identity

Offer support.

If you are going to give it, be willing to receive it.

Remove your own defenses.

 

Final thought: Don’t stay quiet.