Whether you are a manager, an employee, a parent or a friend, regardless of your role, we all have to have tough conversations. While some do not know how to have this type of conversation, others are anxious about the effect it will have on relationships.

Join us this morning as Phil shares a three-step approach to preparing for and having tough conversations. No leader enjoys having these conversations; however, they are inevitable in leadership and therefore, a skill that must be mastered.

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