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Episode 472: Liran Haimovitch on Handling Customer Issues
Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.
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Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.
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