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In emergency response, there's no room for equipment failure. When communities dial 911, they expect an immediate, reliable response from their fire department. This expectation places enormous responsibility on fire apparatus and the maintenance programs in place to keep them operational. Our latest episode with Jon Lamers, customer service manager of technical support and fleet, covers fire apparatus maintenance best practices including routine maintenance, regional service factors and more. Tune in now. 

Date Aired: 6/19/2026

Featuring: Host Alie Reetz and Jon Lamers

Guests:

• Alie Reetz is a marketing associate at Pierce.
• Jon Lambers is the customer service manager of technical support and fleet at Pierce.

Key Takeaways:

• Apparatus Service & Maintenance
  • Pierce parts and product support
  • Maintenance and service training
  • Fire truck product support
  • Product support
  • Winter maintenance tips
  • First five minutes
  • Podcast: Service and maintenance training
  • Podcast: Lifecycle
• Pierce Parts
  • Parts and product support
• Regional Maintenance 
  • How to winterize your fire truck
  • Tips to keep your fire truck cool
  • Elevation and pump performance
  • HVAC system advancements
• ClearSky Intelligence™ Connected Solutions
  • Electrical systems
  • Benefits of fire truck telematics
  • Benefits of connected systems
  • Podcast: FDIC 2026
  • Podcast: ClearSky Intelligence Connected Solutions
• Pierce Dealers
  • Dealer benefits
• Pierce Careers
  
  
  • Why an experienced workforce matters

Join us as we continue to bring together customers, industry professionals and Pierce experts in future episodes, providing a platform for insightful discussions on the advancements and challenges within the firefighting community.

Whether you’re in the market for the latest in fire apparatus technology, or just passionate about the firefighting community and its evolution, this episode of Pierce™ Dispatch is for you.

For any feedback, questions or to subscribe, visit the Pierce™ Dispatch page.