What We Cover In This Episode:

• How to approach scaling without sacrificing quality by increasing automation [3:58]
• Utilizing web hooks like Zapier [5:31]
• Some best practices for rolling out price changes within fitDEGREE [15:54]
• Our thoughts on employee retention [22:56]
• What to do to start setting your employees up for a path to success [33:28]

Quotes:

"People are going to these gyms for two things: direction and accountability, and I think you can only supply that in a small group environment. It's even better if people can get 1-on-1, 2-on-1, and things like that." [Nick, 2:17]

"You need niche software to do niched things. Anyone advertising an all-in-one software solution is just wrong; it's just not possible and you can't be great at it." [Nick, 7:02]

"In my perspective, I think a pricing increase only happens when you've created significant value. So, if I haven't created new features, or I haven't solved a new problem, I don't really buy the whole [argument about] inflation, year-over-year [increase]. No, as a software company, get more clients." [Nick, 17:44]

"First thing that you want to always communicate as you're bringing in or maintaining a staff is your management style. Not only is it important for them to know what you expect of them, but they should also know how you plan to communicate, or in general, how you thrive to communicate." [Megan, 25:50]

LINKS:

https://www.nwfitnessproject.com/

https://www.instagram.com/nwfitnessproject/

https://zapier.com/

https://loopspark.com/

https://business.trustpilot.com/

https://stripe.com/

https://www.fiverr.com/ & https://www.upwork.com/

Conscious Coaching: The Art and Science of Building Buy-In by Brett Bartholomew

fitDEGREE's Business Portal

https://calendly.com/fitdegree/support

[email protected]

https://www.instagram.com/fitdegree/

​​https://www.instagram.com/fitspot_guru/

https://www.instagram.com/fitdegree_nick/

https://www.instagram.com/megan_fitdegree/

https://www.fitdegree.com/blog

https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q