Scott and Jinesh chat with Penny Reed, Executive VP of Membership and Events at the American Association of Dental Office Managers (AADOM). Penny shares details about her career to and through her time in the dental world. She shares insights from her years working within the dental practice setting and years spent consulting dentists and dental groups. Penny emphasizes the importance of coachability and culture, and the importance of adopting technology as it evolves.  Penny also shares about AADOM and the value it brings to dental office managers across the country. 

 

1:57 Introducing Penny Reed

3:52 Journey to dental via Walmart

15:42 Foray into office management

24:47 Consulting dentists

32:24 Technology adoption through the years

44:31 Culture and coachability

56:17 AADOM