Open Wide Podcast

Episode 6 - UptimeHealth and Dental Whale

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  • Uptime Health acquired Dental Whale, a company that aimed to be a one-stop solution for dental practices
  • Dental Whale had multiple offerings, including equipment sales, service technicians, training and education, practice transitions, and a dental savings network
  • Uptime Health acquired Dental Whale's network of service technicians, who are independent contractors or franchisees
  • The acquisition allows Uptime Health to ensure quality control and provide high-quality service to dental practices Uptime Health acquired Dental Whale and is repurposing its components to fit within the Uptime Health framework.
  • The acquisition of Dental Fix allows Uptime Health to improve its service network and support its clients and manufacturing partners.
  • Uptime Health is building a vocational school for dental equipment repair technicians in partnership with an existing school that specializes in medical equipment repair.
  • The Front Office Rocks tool, acquired from Dental Whale, provides training for front desk individuals in dental practices.
  • Uptime Health aims to be a surge resource for distributors and manufacturers, providing service support and data to help them improve their products and inventory management.
  • Rumors and misconceptions surrounding the acquisition include Uptime Health becoming competitive with distributors and manufacturers, which is not the case.
  • Uptime Health is focused on improving the service and maintenance of dental equipment and providing valuable data to the industry.
    • Chapters
     
    08:15 Challenges and Feedback on ADSO Conference
    24:16 Uptime Health's Acquisition of Dental Whale
    26:23 Dental Whale's Offerings and Challenges
    45:31 Addressing Rumors and Misconceptions
    53:52 Being a Surge Resource for Distributors and Manufacturers
    ...more
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    Open Wide PodcastBy Dr. Scott Drucker and Jinesh Patel
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