This episode dives into the evolving landscape of enterprise technology, revealing how AI and cloud ERP are changing the pace and purpose of business operations. Join Richard Howells, Cognizant’s Gary Hayes, and SAP’s Alex Pierroutsakos as they share candid industry perspectives—spanning utilities, chemicals, and manufacturing—about overcoming legacy barriers and harnessing data-driven innovation. Listeners will hear memorable examples: from automated case management resolving millions of utility errors, to Guinness World Record-winning hackathons and accelerated digital transformations. Explore how conversational AI, real-time analytics, and agile change management liberate people from repetitive tasks, empowering them for higher-value work. Tune in for a blend of actionable insights and inspirational advice, and discover why staying curious—and leveraging the latest tech—might be the smartest business decision you can make. Don’t forget to subscribe for more on the future of ERP and business innovation.

Alex, currently is an executive industry advisor for the chemical industry at SAP where he guides executives through operational and digital transformations with a deep expertise in supply chain and manufacturing. Over the last 25 years, Alex has held leadership, project management, and supply chain positions in management consulting , software development, and within industry.  Within the chemical  industry, he was a Global CIO and held multiple senior business leadership positions including Chief Sustainability Officer, Global Director of Quality Assurance, and Internal Audit. Alex has a balance of industry, technology and business experience which enables him to provide a comprehensive and value added approach when working with chemical business leaders and CIO’s.  He has earned numerous credentials and awards, along with a Bachelor of Science with honors in Industrial Engineering from the University of MO – Columbia and an Executive Master’s in International Business with BSG honors at St. Louis University. He currently resides in Tampa, Florida with his wife and three daughters. 

Gary brings 35+ years of managing technology strategies, delivery and operations of SAP in the utilities industry, including his role as VP & CIO at CenterPoint Energy. 

His background includes extensive experience in:

At Cognizant, he is responsible for managing a team of SAP Solution Enablement Domain experts within North America.  Responsibilities include solution delivery, transformation advisory, product strategy & delivery, roadmap alignment, product development  and go-to-market strategies for the energy and utility market.

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

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