This episode examines how generative AI is fundamentally changing ERP systems and financial decision-making. It explores AI’s role in enhancing cash flow management, forecasting, and scenario modeling by integrating diverse data sources and automating complex analyses. The discussion highlights AI-driven hyper-personalized financial strategies, fraud detection, and cross-system communication, showing how AI helps manage uncertainty and volatility. It also addresses the importance of data quality, governance, potential biases, and risks in deploying AI in finance, emphasizing the ongoing value of ERPs as trusted platforms in a complex digital ecosystem.

John Froelich is a Senior Vice President at Bramasol, a leading SAP Partner helping companies make the most out of their Office of CFO Solutions and solutions for the Digital Solutions Economy.  John has over 40 years of experience in sales, marketing and design and implementation of SAP Solutions and has deep technology experience having worked with IBM, Avaya, SAP and AT&T’s Bell Laboratories.  He has delivered over 150 webinars and webcasts and spoken at numerous conferences including SAP Sapphire, SAP Insider, ASUG, Fiber Connect, and many others.  He was also a business coach and is certified in a variety of coaching methodologies including Brian Tracy, EMyth and others.  John lives in Scottsdale, Arizona with his wife. 

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.

She holds dual bachelor’s degrees in Finance & Accounting and English Translation, along with a master’s degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 67: How Generative AI is Revolutionizing Finance and Decision- Making with Bramasol’s John Froelich first appeared on The Future of ERP.

This episode examines how digital transformation, cloud migration, and AI are shaping the future of banking and ERP. It opens with an overview of the most significant trends for 2025, highlighting the shift to digital-first strategies and the growing reliance on cloud solutions. Falk Rieker discusses the challenges banks face in understanding customer needs, building loyalty, and managing data complexity. The conversation covers practical examples of AI integration in banking, explores strategies for effective data management, and considers how banks can differentiate themselves in a competitive landscape. The episode concludes with advice for leaders on navigating business transformation and enhancing user experience in financial services.

Falk Rieker is the Global Vice President and the Global Head of Financial Services at SAP, the world’s leading enterprise software company. He has over 25 years of experience in the financial services industry, leading a team of experts who define and deliver innovative and customer-centric solutions and strategies for banks, capital markets, and insurance firms of all sizes and segments.

His responsibilities include business development, customer and partner engagements, solution & GTM strategy. He is the primary spokesperson for financial services, supporting press and analyst relations. He maintains executive relationships in key accounts, owns the industry cloud strategy and drives strategic partnerships and initiatives.

He is a recognized thought leader and speaker in the financial services space, passionate about helping financial institutions leverage the latest technologies and trends, such as software as a service, business data cloud, and artificial intelligence, to transform their business models, enhance their customer experience, and drive efficiencies. His articles have been published and been quoted in leading media like American Banker, Wall Street & Technology and Forbes. He has been recognized as a top 100 “Fintech Influencers to Follow”.

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 66: Banking Trends: Embracing AI for the Future of Financial Services first appeared on The Future of ERP.

This episode explores how technology and business truly come together to drive meaningful change, focusing on the shift from on-premise to cloud ERP. You’ll hear how companies are breaking free from outdated systems, overcoming technical debt, and embracing more agile, modular approaches to stay ahead in a fast-changing world. The conversation unpacks common myths about security and customization, explains why cloud ERP offers greater trust and flexibility, and highlights the priorities today’s CIOs are setting to future-proof their organizations. With insights on continuous innovation, compliance, and keeping your business unique, this discussion will leave you rethinking what’s possible for the future of work.

Maura is Senior Vice President of ERP Product Marketing at SAP. She is a seasoned technology market professional, with 20 years in the industry. She has led projects in product marketing, business development, mergers and acquisitions, partner marketing, go-to-market, and sales strategy.

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

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The post Episode 65: From Legacy to Leading Edge: How Cloud Solutions Empower Business Success first appeared on The Future of ERP.

SAP’s Lauren Husum, Vice President of Product Marketing for SaaS ERP, dives into the evolving landscape of ERP systems. Lauren explains why ERP remains the heart of organizations, serving as a critical foundation for innovation rather than becoming obsolete. She highlights three key trends shaping the future of ERP: the integration of AI, the importance of smart data, and the continued evolution of ERP applications.

Lauren explains how AI is revolutionizing business processes by enhancing decision-making, boosting operational efficiency, and increasing employee productivity. SAP’s approach to AI emphasizes relevance, reliability, and responsibility, ensuring AI solutions are embedded in enterprise applications, trained on extensive business data, and developed with strong ethical standards. She stresses that AI’s success depends on high-quality, harmonized data across systems, which ERP platforms uniquely provide.

Ultimately, the episode underscores that ERP is not dead but evolving into a powerful enabler of digital transformation. Organizations that leverage ERP combined with AI and smart data will unlock greater agility, efficiency, and growth in the years ahead.

Lauren is the Vice President of Product Marketing for SaaS ERP. In this role, Lauren and her team lead the value proposition, messaging, and positioning for the SaaS ERP offering targeting the midsize/lower large enterprise segment. Previous to this role, Lauren was the Chief of Staff for the Marketing & Solutions board area serving as a trusted advisor to the Chief Marketing & Solutions officer driving strategic business planning, operations, and growth.  With a focus on driving the business forward, this team worked to scale business priorities across the organization while driving world-class operations to ensure success across the board area.

Lauren joined SAP in May 2021 after 10 years at Microsoft where she served many product marketing roles across the unified communications, productivity, and cloud space.

Lauren graduated from the University of Washington with her Bachelors of Business Administration with a focus in marketing.

An optimist at heart, Lauren is passionate about women in business and spending time coaching young adults to build their resumes and expertise to be successful in their careers.

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 64: The Top Trends, Challenges and Opportunities for ERP: AI, Data and Applications first appeared on The Future of ERP.

SAP’s Brent Potts discusses five key trends shaping the sector in 2025. Companies are balancing traditional hydrocarbon production with investments in renewables like wind, solar, and hydrogen, recognizing that oil will remain vital for decades. Decarbonization efforts, including carbon capture and biofuels, are accelerating under pressure from stakeholders. The industry is also adopting standardized cloud ERP systems to improve efficiency, focusing AI on automating complex processes. Finally, collaboration and partnerships are crucial as companies navigate this complex transition, driving innovation and resilience in a rapidly changing energy landscape.

Brent Potts is the Senior Director of Global Marketing for the Oil, Gas, and Energy sector at SAP, where he has led global marketing efforts since 2011. With over 17 years of experience in global marketing, sales, business development, and business management across industrial and high-technology sectors, Brent brings a diverse technical and strategic background. He has held leadership roles in both private companies and Fortune 500 firms, including President, Vice President of Marketing, and Director of Global Marketing. Brent is recognized for establishing operational excellence initiatives, building strong brands valued at billions, and driving impactful public relations and product strategies. His expertise spans software, systems, services, and professional services within global markets, making him a seasoned leader in the energy industry

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 63: Top Trends Reshaping Oil, Gas, and Energy Industry first appeared on The Future of ERP.

In this episode of The Future of ERP, Gaye Bingul, SAP Insurance Industry Lead, and Javier Gil, Head of Global Insurance & Reinsurance at SAP, discuss how the future of insurance relies on AI-powered ERP systems that unify all types of data-structured, unstructured, SAP, and non-SAP-to unlock deeper insights into customers and climate risks. They highlight key challenges insurers face, including complex global data privacy regulations, the growing aging population (“silver segment”), and a widening skills gap due to retiring experts and difficulty attracting new tech talent. Gaye and Javier emphasize how insurers can leverage connected devices, wearables, and AI-driven analytics to offer personalized health and wellness services that help the aging population stay healthy and independent while driving innovation and growth. Listeners gain insight into why digital transformation and advanced ERP solutions are critical for navigating regulatory demands and demographic shifts in the insurance industry.

Gaye is an IT professional bringing 16 years of combined experience in software sales, services sales, marketing and strategy. Throughout her career, she has exclusively worked with financial services companies around the globe, helping them navigate business transformations. She currently serves as an industry advisor for the fintech sector at SAP.

He has been working at SAP for over 24 years, developing and positioning the SAP solutions portfolio for the Insurance and Reinsurance sector worldwide.

During this time, he has held various roles, including consultant, project manager, presales manager, SAP Insurance product instructor, Chief Value Officer for the Insurance Industry, and has acted as coordinator of various SAP for Financial Services initiatives, such as collaboration with SAP implementation partners and business development for products in different global markets, primarily Latin America and Europe.

Prior to joining SAP, Javier worked for Swiss Re for six years as Head of the Technical Accounting Unit for Latin America.

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 62: Insurance Trends: How AI-Powered ERP is Transforming the Insurance Industry first appeared on The Future of ERP.

In this episode of the Future of ERP, Sandeep Chowdhury, Senior Director in SAP’s Telecommunications Industry Business Unit, discusses how the telecom industry is evolving with advanced ERP systems to support Industry 4.0, 5G adoption, and smarter networks. He explains how emerging technologies like 6G and AI are transforming network operations and customer experiences. Sandeep also explores telecom’s influence on other sectors, regulatory challenges, and the increasing importance of AI in automation and fraud prevention. Sustainability is a key theme, as he addresses energy use, e-waste, and circular economy efforts. Overall, Sandeep reveals how telecom is balancing innovation and environmental responsibility to shape the future of connectivity.

Sandeep is a Senior Director in the SAP Telecommunications Business Unit . He has previously worked in Schlumberger, Ericsson, and IBM before joining SAP. He is an industry expert in the areas of Sales, Marketing, Product Management & Strategy. He has been active in several Telecommunications industry forums and has been writing in industry journals and publications. Sandeep is based out of Frankfurt, Germany.  

Sandeep’s LinkedIn

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 61: Telecom Industry Trends: ERP, 5G, AI, and the Road to 6G first appeared on The Future of ERP.

What does the future hold for businesses striving for success? This episode explores the convergence of Cloud ERP, Artificial Intelligence, and sustainability, and how these elements are reshaping the business landscape. Peter Pluim discusses how businesses can harness data for sustainability insights, AI-driven automation, and process optimization. Discover how a connected enterprise can make informed choices within its supply chain, balancing price, delivery speed, and environmental impact. Learn how AI is transforming the user experience and driving the need for integrated suites that break down traditional application silos. Gain insights on navigating complex trade-offs, making better decisions through enhanced visibility, and empowering stakeholders with informed choices.

Peter Pluim is the President of SAP’s Enterprise Cloud Services & SAP Sovereign Cloud Services businesses, which include private managed cloud deployment options for RISE with SAP and full SAP ERP value-adding SAP Cloud Application Services as well as Sovereign Cloud Services. He is responsible for the end-to-end delivery, revenue and margin of these business and leads a global team that ensures SAP delivers to its contractual commitments. 

Peter is part of the Global Product Engineering Group and reports directly to its President and Executive Board Member. In his first 24 months at SAP, Peter and his team have delivered an 99,99+% system availability and tripled the number of customers. Peter joined SAP in June 2019 and prior to his role at SAP, Peter was the Executive Vice-President and CEO of Atos’ Infrastructure & Data Management Division, leading a €7.1B (2017), 50.000+ people organization to become a globally recognized industry leader in Digital Transformation, Hybrid Cloud, Digital Workplace and Managed Services. Peter was also part of the Executive Committee of Atos, a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. 

Before joining Atos, Peter spent sixteen years at IBM in a multitude of roles and countries, spanning Sales Leadership, Operations, Delivery and Finance. Throughout Peter’s tenure, he has proven to be a high paced, results oriented strategic leader of Digital Transformation with a track record of driving growth with relentless focus on Customer Satisfaction. Next to this, he partners strongly at C-level to personally support and sponsor strategic engagements. His additional background in Finance & Planning as well as Resource Management of a professional organization is a great asset.

Peter’s LinkedIn

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

Blog Posts   

Customer Stories

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The post Episode 60: Will Cloud ERP, AI And Sustainability Converge For Success In 2025? first appeared on The Future of ERP.

In this episode, joined by SAP’s Judy Cubiss, we delve into the key manufacturing trends of 2025 and explore the transformative role that AI and digitization play in shaping the industry. Discover how digitization and AI are revolutionizing the industry by streamlining solution integration, facilitating efficient data transfer, and providing essential information to workers across the ecosystem. Gain insights into the challenges and opportunities presented by globalization, uncertainty, and resource scarcity, and learn how industrial manufacturers are adapting to these forces.

Judy Cubiss has been working in the Discrete Industries space for over 20 years. She is responsible for industry marketing globally for industrial manufacturing and aerospace and defense at SAP and is responsible for telling SAP’s unique value proposition for those industries. 

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

Learn more about focusing on your Cloud ERP & how to bring out your best.    

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The post Episode 59: The Future of Manufacturing Trends: AI, Cloud ERP, and Sustainability first appeared on The Future of ERP.

In this episode, SAP’s Lalit Patil explores the impact of AI on cybersecurity within cloud ERP. It emphasizes the need for agile business transformation, sustainability, and robust security. The discussion includes cybersecurity strategies like zero trust, and AI’s role in threat detection/response. The speaker highlights balancing AI benefits with data integrity risks, advocating for proactive, AI-enabled security measures to protect sensitive business data in the cloud.

Lalit Patil, Chief Technology Officer (CTO) for SAP Enterprise Cloud Services is heading the Office of the CTO organization which is responsible for defining the Technology strategy, Architecture, Security and Service Portfolio for SAP Enterprise Clous Services. SAP Enterprise Cloud Services helps our customers accelerate their path towards becoming an intelligent Enterprise. Lalit has more than 20 years of experience in the Information Technology industry. 

Previously, Lalit served as Vice President and Head of Converged Cloud (Internal SAP IaaS). He has held various technology roles in the past, from being an SAP Basis Consultant to heading Enterprise Architecture team for SAP IT. Lalit holds a master’s degree in computer science from the University of Pune, India.

Lalit’s LinkedIn

Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Richard Howells: LinkedIn, X (Twitter)

Oyku Ilgar has been working in the digital supply chain area at SAP since 2017. As a marketer and blogger, she creates written and visual marketing content about ERP and Supply Chain solutions and focuses on the topics of business trends, IoT, Industry 4.0, and sustainability.

Oyku Ilgar: SAP Community, LinkedIn

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The post Episode 58: Proactive Cybersecurity Strategies for the Cloud Era with Lalit Patil first appeared on The Future of ERP.