Join Lukas Egger and Peter Temes as they reimagine work for the age of AI. Peter shares pilots of the Match platform that expand task diversity, promote self‑management, and use AI to match people to roles through micro‑credentials and human‑in‑the‑loop recommendations. Hear practical stories from warehouses to industrial plants, and learn how listening to workers, modular tasks, and career path planning boost retention, safety, and training outcomes. If you want actionable insight into adapting your workforce, this episode will inspire leaders to start with understanding people and to design flexible, humane systems for the future.

Founder & President of the ILO Institute

Peter began his career as a full-time member of the Harvard University Faculty of Arts and Sciences, and went on to found Enterprise Interactive, a consulting and research firm.

Peter has led research initiatives for Goldman Sachs, ExxonMobil, Microsoft, Disney, EY, Pfizer, GM’s autonomous vehicles group and many other companies in the technology, finance and consumer marketing sectors. Peter has also served as Dean and Campus Chief Executive for Northeastern University, President of the Antioch New England Graduate School and President of the Great Books Foundation.

He is the author and editor of several books, including Teaching Leadership, The Just War, and Against School Reform. Peter holds a Ph.D. and three master’s degrees from Columbia University.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

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The post Episode 33: Redesigning Work for the Age of AI first appeared on Process Transformers.

How do you know you’re truly winning with AI? In this episode, Lukas Egger and Charlene Li share how to build an AI‑fluent workforce, prioritize with the double‑S (size and speed to value), and balance customer impact, internal efficiency, and reinvention. Learn to triage pilots, collect minimally viable data for fast decisions, and set incentives that reward deployment speed over perfection. See how embedding AI in quarterly reviews, cross‑functional learning, and an 18‑month rolling plan create adaptability. With solid examples from the industry, this episode gives you the steps to turn ambition into action.

Keynote Speaker & Strategic Advisor

For the past three decades, Charlene has been helping people see the future and thrive through disruption. She has advised executives and boards to recognize the vital truth that companies can’t simply innovate in order to stay competitive. They must transform.

As a sought-after expert on disruptive transformation, leadership, customer experience, and the future of work, Charlene has worked with hundreds of organizations—ranging from Adobe to Southwest Airlines and 14 of the Dow Jones Industrial 30 companies—to provide her insights to support a winning strategy for disruptive growth and a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for. 

Throughout her career, Charlene has been at the edge of disruption. She worked in newspapers in the early 1990s and helped them navigate the shift from print to online. As a Principal Analyst at Forrester Research, she covered interactive advertising, search marketing, and the rise of social media. In 2008, she founded Altimeter Group, a disruptive competitor that challenged analyst firm incumbents such as Gartner, Forrester, and IDC, which was acquired by Prophet. Charlene went on to serve as the Chief Research Officer at PA Consulting, where she led the company’s thought leadership program. She currently leads her own firm, Quantum Networks Group.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 32: How to Know You’re Winning with AI first appeared on Process Transformers.

From cloud kitchens to global shipping, technology has always redrawn the map of business. Now, it’s AI’s turn.

Join Lukas Egger as he unpacks how AI is creating new boundaries today by collapsing the costs of work at critical handoffs and interfaces. He reveals that the biggest impact isn’t about making things faster, but about fundamentally changing what is possible.

Discover how understanding this core principle can help you see opportunities that your competitors are missing. Tune in for actionable steps to build a more defensible, future-ready business.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Unplugged Episode 05: New Technologies, New Boundaries first appeared on Process Transformers.

Are you ready to transform your software architecture into a strategic advantage? Tune in as Lukas Egger and Chris Richardson delve into the blueprint for adaptable architecture. Chris unpacks the “success triangle,” highlighting the crucial interplay of development processes, organizational structure, and architecture.

Learn how to foster fast feedback loops, enabling rapid innovation and continuous improvement. Understand the truth behind microservices versus monoliths and gain actionable insights for building resilient, agile software that drives business success. Discover why loose design time coupling and frequent deployments are essential.

Renowned Software Architecture Consultant, Founder, and Author

Chris is a software architect and serial entrepreneur. He is a Java Champion, a JavaOne rock star and the author of “POJOs in Action”, which describes how to build enterprise Java applications with frameworks such as Spring and Hibernate. Chris was also the founder of the original CloudFoundry.com, an early Java PaaS for Amazon EC2.

Today, he is a recognized thought leader in microservices and speaks regularly at international conferences. Chris is the author of the book “Microservice Patterns”. Chris helps organizations improve agility and competitiveness through better software architecture. He delivers consulting and training that helps organizations successfully adopt and use the microservice architecture.

Chris is the founder of Eventuate, which is an open-source platform that simplifies the development of transactional micro services. He maintains a comprehensive set of resources for learning about microservices.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 31: Healthy Software at Scale – Blueprints for Adaptable Architecture first appeared on Process Transformers.

Is AI destined to replace us, or can it unlock unprecedented human potential? Helen and Dave Edwards join Lukas Egger to explore the emotional, cognitive, and cultural shifts that AI is ushering in. They challenge the narrow focus on productivity, urging us to consider AI’s broader impact on our lives and organizations.

Discover how AI can be a powerful force for innovation, creativity, and meaning-making, but only if we prioritize human dignity and cultivate symbiotic relationships between humans and machines. This conversation is a must-listen for anyone seeking to navigate the AI revolution with purpose and vision.

Co-Founders of the Artificiality Institute

Helen and Dave Edwards are co-founders of the Artificiality Institute, a nonprofit research organization shaping the human experience in a world of synthetic intelligence. Through story-based research, experimental design, and cultural dialogue, they explore how humans and AI co-evolve—not just for efficiency, but for meaning. 

For over a decade, they have studied how AI transforms human lives, capturing insights through longitudinal ethnography and translating them into new frameworks for human-AI symbiosis. Currently Visiting Researchers at UC Berkeley’s Center for Human-Compatible AI, they bring complementary expertise: Helen from leading complex systems as CIO of New Zealand’s National Grid and in executive roles at PG&E and Fonterra; Dave from shaping Apple’s most iconic creative software products and from earlier work as a Wall Street analyst and venture capitalist. 

Together, they imagine a future where diverse intelligences inspire awe, emergent consciousness evokes wonder, and new minds exist in symbiosis with our own.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 30: Beyond Tools – Envisioning AI as Symbiotic Partners in Business and Life first appeared on Process Transformers.

Beyond features and benchmarks, what truly drives user engagement in AI? Lukas Egger explains why “engagement in AI is not just about knowledge or utility, it’s about emotional connection.” This episode explores how human-like interactions with generative AI are creating unprecedented emotional bonds, fundamentally changing product perception and customer loyalty. Discover the power of “industrialized empathy” and why users are even downgrading products for preferred “personalities.” Lukas shares thought-provoking insights on why understanding and mastering the emotional dimension of AI is fast becoming a critical competitive advantage.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Unplugged Episode 04: Human-Like Interactions, Human-Like Expectations first appeared on Process Transformers.

Are you ready for a new era of business transformation, driven by empathy and ethics? Lukas Egger invites Joel Lehman to spotlight the transformative potential, and risks, of AI as it becomes a trusted partner in our daily lives. This episode unpacks how AI can foster connection, enhance trust, and change the very nature of customer engagement. Joel shares visionary ideas on responsible AI, human flourishing, and the evolving dynamics between people and technology. Listen in for practical inspiration and compelling arguments on building a future where AI genuinely serves humanity.

ML Research Scientist

Joel Lehman is a machine learning researcher and author, and is currently a research fellow with the Cosmos Institute. He has previously researched open-ended AI at OpenAI, Uber AI Labs, and Geometric Intelligence, and was previously a professor at the IT University of Copenhagen. He is co-author of the popular science book, Why Greatness Cannot Be Planned, and has won several best paper awards, as well as awards for impactful papers (the SIGEVO impact award and the ISAL Outstanding Paper of 2020 award).

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 29: Beyond Optimization: Building Better AI for People first appeared on Process Transformers.

AI is reshaping the business world, but trust remains the ultimate differentiator. Join Lukas Egger and Katharine Jarmul as they reveal how privacy-first thinking, genuine collaboration, and customer-centric design can unlock the true potential of process transformation.

Discover why trust goes beyond compliance and how it fosters authenticity, transparency, and value creation. Katharine shares actionable strategies for overcoming challenges, bridging gaps between teams, and crafting AI solutions that empower customers.

Tune in to be inspired and equipped for leading your organization into a responsible, trust-driven AI era.

Privacy & Security in Machine Learning and Data Science, Author of Practical Data Privacy

Katharine Jarmul is a privacy activist and an internationally recognized data scientist and lecturer who focuses her work and research on privacy and security in data science and machine learning. You can follow her work via her newsletter, Probably Private, or in her recently published book, Practical Data Privacy (O’Reilly 2023) now also available in German as Data Privacy in der Praxis.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 28: Competing on Trust: Designing Tomorrow’s AI with User Trust in Mind first appeared on Process Transformers.

Curious about how to future-proof your business for the age of generative AI? In this inspiring episode, Lukas Egger delves into the realities of AI’s unpredictable nature and what it means for business processes. Discover why accepting imperfection is key, and learn practical ways to design resilient systems that thrive, even when AI doesn’t always hit the mark. Lukas offers actionable strategies and fresh perspectives on embracing “graceful failures” as a path to lasting innovation. Tune in for a thought-provoking look at narrative AI’s fast-evolving landscape!

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Unplugged Episode 03: Humble Scaling, Graceful Failures first appeared on Process Transformers.

What does it really take to build an adaptive enterprise fit for tomorrow’s business landscape?

In this episode, Lukas Egger welcomes Ross Dawson for a compelling exploration of the future of work, fluid organizations, and the new era of AI-powered value creation. From co-creation with customers to the strategic importance of data, discover how businesses can thrive in a world where change is constant.

Tune in to learn practical concepts like “fluid governance” and why envisioning, not just planning, is the key to transformational success.

Futurist, Entrepreneur, Keynote Speaker, Author, and Founder of AHT Group – Informivity – Bondi Innovation

Ross Dawson is globally recognized as a leading futurist, keynote speaker, entrepreneur, and authority on business strategy. He is the Founding Chairman of the Advanced Human Technologies group of companies, including futures consultancy Future Exploration Network.

Strong global demand has seen Ross speak about the future to business and government leaders in over 30 countries across six continents and lead executive education programs at top universities worldwide. He is a best-selling author of five books, most recently Thriving on Overload: The 5 Powers for Success in a World of Exponential Information and has been named one of the world’s top influencers on the future of work.

Ross’s frequent media appearances include CNN, Bloomberg TV, SkyNews, ABC TV, Today and Sunrise shows, Washington Post and many others.

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

If you have questions or comments, email: [email protected]

Additional downloads:

The post Episode 27: The Future of Work and How to Build the Adaptive Enterprise first appeared on Process Transformers.