Process Transformers

Are you ready for a new era of business transformation, driven by empathy and ethics? Lukas Egger invites Joel Lehman to spotlight the transformative potential, and risks, of AI as it becomes a trusted partner in our daily lives. This episode unpacks how AI can foster connection, enhance trust, and change the very nature of customer engagement. Joel shares visionary ideas on responsible AI, human flourishing, and the evolving dynamics between people and technology. Listen in for practical inspiration and compelling arguments on building a future where AI genuinely serves humanity.

Guest:

Joel Lehman

ML Research Scientist

Joel Lehman is a machine learning researcher and author, and is currently a research fellow with the Cosmos Institute. He has previously researched open-ended AI at OpenAI, Uber AI Labs, and Geometric Intelligence, and was previously a professor at the IT University of Copenhagen. He is co-author of the popular science book, Why Greatness Cannot Be Planned, and has won several best paper awards, as well as awards for impactful papers (the SIGEVO impact award and the ISAL Outstanding Paper of 2020 award).

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: LinkedIn | Personal Website | Google Scholar | Book: Why Greatness Cannot Be Planned
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

AI is reshaping the business world, but trust remains the ultimate differentiator. Join Lukas Egger and Katharine Jarmul as they reveal how privacy-first thinking, genuine collaboration, and customer-centric design can unlock the true potential of process transformation.

Discover why trust goes beyond compliance and how it fosters authenticity, transparency, and value creation. Katharine shares actionable strategies for overcoming challenges, bridging gaps between teams, and crafting AI solutions that empower customers.

Tune in to be inspired and equipped for leading your organization into a responsible, trust-driven AI era.

Guest:

Katharine Jarmul

Privacy & Security in Machine Learning and Data Science, Author of Practical Data Privacy

Katharine Jarmul is a privacy activist and an internationally recognized data scientist and lecturer who focuses her work and research on privacy and security in data science and machine learning. You can follow her work via her newsletter, Probably Private, or in her recently published book, Practical Data Privacy (O’Reilly 2023) now also available in German as Data Privacy in der Praxis.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest – Katharine Jarmul:  LinkedIn | Personal Website “Kjamistan” | Newsletter “Probably Private”
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

Curious about how to future-proof your business for the age of generative AI? In this inspiring episode, Lukas Egger delves into the realities of AI’s unpredictable nature and what it means for business processes. Discover why accepting imperfection is key, and learn practical ways to design resilient systems that thrive, even when AI doesn’t always hit the mark. Lukas offers actionable strategies and fresh perspectives on embracing “graceful failures” as a path to lasting innovation. Tune in for a thought-provoking look at narrative AI’s fast-evolving landscape!

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

What does it really take to build an adaptive enterprise fit for tomorrow’s business landscape?

In this episode, Lukas Egger welcomes Ross Dawson for a compelling exploration of the future of work, fluid organizations, and the new era of AI-powered value creation. From co-creation with customers to the strategic importance of data, discover how businesses can thrive in a world where change is constant.

Tune in to learn practical concepts like “fluid governance” and why envisioning, not just planning, is the key to transformational success.

Guest:

Ross Dawson

Futurist, Entrepreneur, Keynote Speaker, Author, and Founder of AHT Group – Informivity – Bondi Innovation

Ross Dawson is globally recognized as a leading futurist, keynote speaker, entrepreneur, and authority on business strategy. He is the Founding Chairman of the Advanced Human Technologies group of companies, including futures consultancy Future Exploration Network.

Strong global demand has seen Ross speak about the future to business and government leaders in over 30 countries across six continents and lead executive education programs at top universities worldwide. He is a best-selling author of five books, most recently Thriving on Overload: The 5 Powers for Success in a World of Exponential Information and has been named one of the world’s top influencers on the future of work.

Ross’s frequent media appearances include CNN, Bloomberg TV, SkyNews, ABC TV, Today and Sunrise shows, Washington Post and many others.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest – Ross Dawson:  LinkedIn | Humans + AI | Personal Website
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

• Process Transformers - SAP Podcasts
• Lukas Egger - SAP Signavio
• Beyza Ketal
• Erica Davis
• Reagan Nyandoro
• Jahanzeb Khan

Are you ready to rethink your approach to business transformation? In this episode, Lukas Egger reveals how generative AI enables organizations to connect diverse data sets, streamline processes, and uncover unique business value. Hear why context-rich, private data is your most important asset in a world where public data has been commoditized. Lukas shares practical strategies and forward-thinking insights on leveraging new AI capabilities, feedback mechanisms, and continuous data management to differentiate and innovate. Listen in to discover actionable ideas that will reshape your perspective on AI and process excellence.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

In this episode, Matt Heinz demystifies the real-world applications of AI, emphasizing its role in augmenting human effort rather than replacing it.

Discover how AI is used today to streamline operations and boost productivity in marketing and sales, and explore what the future holds as AI technologies evolve. Perfect for professionals seeking to integrate AI into their strategies effectively.

Let’s dive right in!

Guest:

Matt Heinz

President of Heinz Marketing and the host of Sales Pipeline Radio

Prolific author and nationally recognized, award-winning blogger, Matt is President and Founder of Heinz Marketing with 15+ years of marketing, business development and sales experience from a variety of organizations and industries. He is a dynamic speaker, memorable not only for his keen insight and humour, but his actionable and motivating takeaways.

Matt’s career focuses on consistently delivering measurable results with greater sales, revenue growth, product success and customer loyalty. He has helped organizations such as Amazon, Seagate, Morgan Stanley, The Bill & Melinda Gates Foundation and many others create predictable, repeatable sales & marketing engines to fuel growth.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: Matt Heinz | LinkedIn, Matt Heinz | X
• Heinz Marketing
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

Join us in a transformative discussion with Tony Ulwick, who shares his expert insights on mastering innovation in the AI-driven world. Discover the importance of focusing on what customers truly need and how this can set your product apart. Explore the critical mindset shift from product features to job satisfaction, which could be the key to your next breakthrough. This episode is a treasure trove for anyone passionate about making a mark with innovation.

Guest: Tony Ulwick

Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI), a powerful strategy and innovation process with a documented success rate that is 5-times the industry average. Tony has been granted 12 patents for his game-changing innovation practices, which result in products that help customers get a “job” done better.

Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management, Northwestern University says, “I call Ulwick the Deming of Innovation because, more than anyone else, Tony has turned innovation into a science.”

The late Harvard Business School professor Clayton Christensen said, “Ulwick’s outcome-driven programs bring discipline and predictability to the often random process of innovation.”

Tony began his career with IBM’s PC division in 1981. Witnessing the failure of the PCjr, Tony was inspired to develop a better approach to innovation. Since founding the innovation consultancy Strategyn in 1991, he and his global team of ODI practitioners have led strategy engagements with over one-third of the Fortune 100, helping them generate billions of dollars in revenue growth. 

In 2002, Tony introduced Harvard Business Review readers to ODI in the article Turn Customer Input into Innovation. HBR recognized ODI as one of the best business ideas of the year, declaring it one of “the ideas that will profoundly affect business as we forge ahead in today’s complex times.” 

Tony is the author of the original Jobs-to-be-Done book, What Customers Want, his recent release, JOBS TO BE DONE: Theory to Practice, and additional articles on ODI published in HBR and MIT Sloan Management Review. Through his involvement in hundreds of innovation initiatives, Tony has helped companies reinvent underperforming products, create new business models, and build and implement company-wide innovation programs. His work is cited in hundreds of publications. 

As an innovation thought leader, inventor, author and speaker, Tony Ulwick has changed the way academics and executives alike think about strategy and innovation.

Host: Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: Tony Ulwick | LinkedIn
• Strategyn
• Jobs to Be Done
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

Join us in this episode to engage with the thought-provoking theme of AI’s disruption of content creation as Lukas Egger elucidates its impact on business trust.

Understand the transformation from a content-driven to a trust-driven market and grasp how leading businesses are leveraging trust as their currency of choice.

This episode is a must-listen for anyone eager to navigate through the evolving challenges and opportunities presented by AI.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

In this thought-provoking episode, Alvin Foo enlightens us on integrating AI with business processes.

Discover the transformative power of detachment from outcomes while focusing on the purpose. Alvin shares his unique insights on maintaining motivation and happiness over extended periods, a vital lesson for innovators and business leaders navigating today’s technological advancements.

Let’s dive right in!

Guest:

Alvin Foo

Venture Partner, Co-Founder, Advisors & Mentors | ex-Google | AI | Fintech | Web3

Alvin Foo is the Managing Partner at Chain Valley Capital and a co-founder of NASDEX, a tokenized assets trading platform. Previously, he led strategy at Airwave China, the innovation and mobility business unit within Omnicom Media Group, where he was responsible to drive and integrate mobile strategy and innovation for all OMG’s blue chip clients.

In the 13 years prior, Alvin had held various leadership roles with other technology & media companies including Nokia and had also started his own technology startup back in 1997 and his startup was listed as one of the Fast 500 companies in APAC for 3 consecutive years by Deloitte Touche Tohmatsu.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: Alvin Foo | LinkedIn, Alvin Foo | Instagram, Alvin Foo | X
• Nasdex: Nasdex
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file

Join us on this episode with Nikki Helmer as we explore the critical intersection of AI, skills, and learning. Uncover how AI is revolutionizing the future of learning and why embracing a skills-based approach is essential for business differentiation. This episode promises to ignite your understanding and inspire actionable insights into adapting and thriving in an AI-driven world. Don’t miss out on learning why being skills-based is the future of business success!”

Guest:

Nikki Helmer

Nicole Helmer is the Chief Product Officer at Degreed, leading the evolution of enterprise learning with a skills-first, AI-powered approach. She is driving Degreed’s vision to personalize learning, measure impact, and scale with AI—ensuring organizations can anticipate and adapt to change, not just react to it.

Before Degreed, Nicole was VP of Learning & Development at SAP, where she led skill development for over 100,000 employees and spearheaded SAP’s transformation into a skills-based organization. She built foundational systems for skills measurement, taxonomy, and job architecture. This work earned SAP recognition as a skills lighthouse company by the World Economic Forum in 2024.

Nicole believes that the biggest threat to enterprises isn’t technology, it’s the inability to evolve fast enough. Skills intelligence is the key to staying ahead. She champions the use of AI to make learning more actionable, adaptive, and deeply personalized, turning skills from a concept into a competitive advantage.

Host:

Lukas N. P. Egger

Head of the Innovation Office & Strategic Projects team at SAP Signavio

Lukas leads a team of experts, steering innovation projects. His approach blends a strong technical understanding with a keen eye for product discovery and digital transformation. Lukas regularly contributes to discussions and panels, sharing his perspectives on AI, the digital zeitgeist, and philosophy. Lukas funded multiple startups, published a humorous philosophy book, and received silver screen quotation for special effects work for an animated movie.

If you want to learn more about:

• Our guest: Nicole Helmer | LinkedIn
• SAP Signavio: https://www.signavio.com

If you have questions or comments, email: [email protected]

Additional downloads:

• Download transcript as PDF file